Return Policy

Return Policy

Our policy is we do not provide refunds once purchases have been made.

To be eligible for a exchange, your item must be unused and in the same condition that you received it, exchanges are only offered within 21 days of the purchase. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email to info@dxbsupps.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item/s over $60 USD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.